Terms & Conditions
Appointment Changes & Cancellations
You can reschedule or cancel your appointment up to 24 hours before your appointment time. For appointments cancelled with less than 24 hours notice, a cancellation fee of 50% is charged.
Running Late / No Show Policy
If you are late for your session, we will still need to finish at the original appointed time as I may have another client to see after your session. There are no refunds if you do not show up for your appointment/session.
Payment
Payment (or a deposit payment) is generally processed online at the time of your booking. If your payment was not processed at the time of your booking, payment will be processed against your nominated card on the day of your
scheduled appointment.
Confidentiality
All interactions which take place in the setting of therapy are considered confidential. This includes requests by telephone, all interactions with this counsellor, any scheduling or appointment notes, all session content records and any progress notes that are taken during sessions. Verification that you are a client will not be provided without your consent. You may choose to give permission in writing to release any or specific information about you to any person or agency that you designate.
Limits to this agreement
In some legal proceedings a judge may issue a court order. This would require this counsellor to testify in court. If I learn of or believe that there is physical or sexual abuse or neglect of any person under 18 years of age, I must report this information to county child protection services. If I learn of or believe that an elderly person, or disabled person is being abused or neglected, I must file a report with the appropriate state agency that handles elder abuse. If I learn of or believe that you are threatening serious harm to another person, I am obligated to report this. This can be in the form of telling the person who you have threatened, contacting the police or placing you into hospitalisation. If there is evidence that you are a danger to yourself and I believe that you are likely to kill yourself unless protective measure are taken, I may be obligated to seek hospitalisation for you or to contact family members or others who can help provide protection. There may be times when I consult with outside sources, such as a professional supervisor, about cases. In these instances, no personally identifiable information will be used in discussing the case. However, discussion topics will be used in order to ensure that I am getting and giving the best assistance possible. The persons with whom I discuss cases are legally bound to keep information confidential.
Disclaimer
Embrace Your Freakdom is a professional counselling and presentation service. Kylie Edwards has professional qualifications and experience in the services being provided. The purpose of Embrace Your Freakdom is to professionally support people to make healthy positive changes in their life. To that outcome Kylie Edwards will endeavour to explore with each individual the service(s) that best meets their needs.
You may find working with a doctor or other healthcare professional more beneficial to your situation. Any advice or information offered by Kylie Edwards is not a replacement for a doctor’s consultation, medical evaluation, or medical treatment. You must not substitute the advice of your doctor or other healthcare provider for any information or recommendations offered to you by this service. Consult your doctor or other healthcare provider as soon as you can if you have any particular questions or worries about any medical issue. You should get immediate medical assistance from your healthcare practitioner if you suspect you may have any medical conditions. You are strongly cautioned against delaying seeking medical assistance, ignoring medical advice, or stopping medical treatment as a result of the information or recommendations offered to you by this service.
The information and services provided on this website or during interactions with the service are based on formal qualifications and experiences. However, sometimes people, for whatever reason, do not get the outcomes they expect. As a result of your reliance on any information or advice given to you by this service, Kylie Edwards expressly disclaims all duty for any damages, loss, injury, or liability whatsoever sustained by you or any third person. By participating in Embrace Your Freakdom services, reading articles, guidelines, handouts, ebooks or emails you acknowledge that it does not in any way shape or form replace the formal care of medically trained doctors or other healthcare professionals.
Your use of the service is at your sole risk. The service is provided without warranties of any kind.